Frequently asked questions

fountr mainly provides custom software development (order management/OMS, CRM, warehouse and barcode systems, workflow automation, integrations, web and mobile apps) and IT consulting & infrastructure. It also offers corporate web design, SEO/GEO, data analytics, digital marketing and AI solutions.

We are based in Sakarya, Türkiye. We work on site in Sakarya and the Marmara region, remotely and on a project basis across Türkiye, and deliver projects remotely in English for companies abroad.

It depends on scope. A module or MVP covering a single process usually takes 4–8 weeks; comprehensive systems such as OMS, CRM or warehouse management go live in 2–4 months. We share a clear timeline after the discovery call.

In a free discovery call we listen to your needs, then propose either a fixed-price quote with a defined scope or a monthly team model. There are no hidden costs; licence and hosting costs are listed separately in the proposal.

We recommend whatever fits best. If your processes are standard, customising an existing product is more economical. If your competitive edge lies in your processes, or you need to connect several systems, custom software pays off in the long run.

Yes. We offer monthly support plans covering maintenance, updates, backups, security monitoring and new development, with priority response times for critical systems.

Packages force you into their workflows and per-user licence costs grow with you. Custom software fits your processes exactly, integrates with your ERP and e-commerce systems, and you own the code. Where it makes sense, we also recommend customising an existing product.

They work with Android handheld terminals, barcode scanners, label printers and tablets. We assess your existing hardware and recommend suitable devices if needed.

All rights to the source code developed for your project are transferred to you on delivery.

After the discovery call we define the scope and offer either a fixed-price proposal or a monthly team model.

We demo a working version every two weeks and share all work transparently on a shared project board.

Yes. We offer monthly support packages for maintenance, updates and new features.

Analysis of your current systems and processes, IT budgeting and investment priorities, ERP/CRM and software selection, security and backup assessment, and an actionable digital transformation roadmap. We can also deliver the implementation.

Both. You can start with a one-off assessment and roadmap, or get ongoing advice and support with a monthly “outsourced IT manager” model.

fountr manages the whole process, from assessment and design to installation, maintenance and support. You deal with a single point of contact.

We provide on-site service in Sakarya and surrounding provinces, and remote plus project-based on-site service across Türkiye.

We size storage according to camera count, resolution and recording settings. Typically 15–30 days; 90 days or more can be arranged when required.

Yes. With the mobile app you can securely watch live and recorded footage and receive alarm notifications instantly.

Yes. We design to Turkish fire protection regulations and the EN 54 standards, and hand over test and commissioning reports after installation.

In most cases, yes. We review your existing camera, alarm and access systems during the survey, keep what is compatible and fill the gaps.

We plan camera placement to avoid private areas and advise on notice signs and access rights to recordings in line with KVKK/GDPR.

Depending on content readiness, corporate sites usually launch in 3–6 weeks and e-commerce sites in 6–10 weeks.

Yes. You get an admin panel to update text, images, blog posts and service pages without technical knowledge.

Yes. We build a multilingual structure for Turkish, English and other languages that search engines understand correctly.

We can connect to most sources including ERPs such as Logo, Mikro and SAP, CRMs, e-commerce platforms, Google and Meta ad accounts and spreadsheets.

Depending on needs we recommend free (Looker Studio) or licensed (Power BI) tools and state costs clearly in the proposal.

SEO aims for top positions in Google results. GEO (Generative Engine Optimization) aims to have your brand cited as a source in AI answers from ChatGPT, Gemini and Google AI Overviews. They work best together.

Technical fixes show within weeks; content work typically shows clearly within 3–6 months.

Yes. SEO and GEO are ongoing; we run planning, execution and reporting on monthly packages.

No. The ad budget is spent directly from your account; our fee covers strategy, management and optimisation.

We recommend at least 3 months for reliable results; after that you can continue month to month.

A pilot covering a single process usually goes live in 4–6 weeks, then expands to other processes based on results.

Yes. Depending on your needs we design architectures where data is processed in-country or entirely on your own servers, with access and logging rules aligned to KVKK/GDPR.

We choose between OpenAI, Anthropic, Google Gemini and open-source models such as Llama based on the cost, speed and privacy needs of the job.

Yes. You can start with a single job such as a WhatsApp chatbot or document automation and grow with your budget.